PART 1 — TERMS OF USE & SALES TERMS
1. Information on This Site
Everything on this Site — descriptions, photos, renderings, pricing examples, and timelines — is provided for general information only. None of it is a guarantee, an offer, or a contract. We may change, update, or remove content on the Site at any time without notice.
2. No Warranty
We don’t promise that any specific result, design, price, or timeline shown on the Site will apply to your project. Any warranty we give you will be stated in your signed agreement, not implied from anything on the Site.
3. Your Agreement With Us
Browsing the Site, requesting a quote, or talking with our team does not create a contract. A project begins only once we send you a written quote, proposal, or agreement and you accept it — by signature, email confirmation, or electronic signature.
These Terms, including the Sales Terms in this Part 1, apply to every project and are part of your agreement with us. If your signed agreement states something different on a specific point, the signed agreement controls on that point — everything else in these Terms still applies.
4. Renderings & Designs Are Illustrations
3D renderings, sketches, and mockups show the general idea of your booth, not the exact final result. Color, material, lighting, furniture, and other details may vary due to manufacturing tolerances, venue rules, material availability, or changes you request.
5. Pricing & Quotes
Prices shown on the Site are examples only — not quotes or offers. Your actual price depends on your project’s size, materials, labor, shipping, and show requirements, and will be confirmed in writing. Prices may change if you revise your design, request a rush, or if outside costs such as freight or show fees change.
6. Payment & Deposits
We may require a deposit before we begin designing, order materials, or reserve labor or rental inventory. Unless your written agreement says otherwise, we don’t start work until we’ve received the agreed payment. You’re responsible for all approved charges, including third-party and show-related costs billed on your behalf.
7. Custom Orders, Cancellations & Refunds
Most of what we build is custom-made for your project. Once you approve a design and we begin work or order materials, that order is final — we generally don’t offer refunds or cancellations on custom work. If we agree in writing to cancel a project already underway, you’ll still owe us for completed work and committed costs, including materials, labor, and vendor fees.
8. Changes, Rush Work & Delays
Requesting changes after you’ve approved a design may add cost and extend the timeline. Rush requests, late approvals, late payments, or missing files may also add cost and time. We’re not responsible for delays caused by you, a venue, show management, or other outside parties.
9. Your Files, Logos & Artwork
If you give us logos, artwork, or other files, you confirm that you have the right to use them and that they’re accurate. We’re not responsible for copyright or trademark issues caused by files you provide.
10. Approving Your Design
Before production, you’ll review and approve a final proof, including spelling, colors, logos, and dimensions. Once you approve it, we move forward. If an error makes it into an approved proof, we’re not responsible for it, though we’re happy to fix it for an added fee.
11. Trade Shows, Venues & Other Vendors
Trade shows involve outside parties — venues, show organizers, labor providers, freight companies, and others. We’re not responsible for their rules, delays, fees, or mistakes. If we pay an outside vendor on your behalf, you agree to reimburse us.
12. Insurance & Risk of Loss
You’re responsible for insuring your own products, samples, and equipment at the show. Unless your written agreement says otherwise, we’re not responsible for loss, theft, or damage to your property caused by venues, attendees, or other third parties.
13. Ownership of Designs & Content
Everything on the Site — text, photos, renderings, and designs — belongs to Methodex and may not be copied or reused without our written permission. We also keep ownership of the booth designs, renderings, and production files we create for your project unless your agreement says we’re transferring that ownership to you.
14. Limitation of Liability
If we’re found responsible for a problem with your project, our total liability is limited to the amount you paid us for that project. We’re not responsible for indirect losses, such as lost sales, lost leads, or harm to your reputation. This limit doesn’t apply where the law doesn’t allow it, such as for gross negligence or willful misconduct.
15. Indemnification
If someone makes a claim against us because of content you gave us, your booth, or something that happened at your booth, you agree to cover our reasonable legal costs and any resulting damages — unless the claim resulted from our own mistake.
16. Links to Other Websites
Our Site may link to other websites. We don’t control them and aren’t responsible for their content or privacy practices. Visiting a linked site is at your own risk.
17. Accessibility
We want this Site to be usable by everyone. If you have trouble accessing any part of it, please contact us at [email protected] so we can help and improve the Site.
18. Governing Law
These Terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in Los Angeles County, California.
19. A Few Standard Legal Points
- If part of these Terms turns out to be invalid, the rest still applies.
- If we don’t enforce a term right away, we can still enforce it later.
- These Terms, together with your signed agreement, make up our complete agreement about your project.
- An email approval or electronic signature counts as a signed agreement.
20. Changes to These Terms
We may update these Terms from time to time. The date at the top of this document shows the latest version. Continuing to use the Site after a change means you accept the update.
PART 2 — PRIVACY POLICY
1. Information We Collect
When you contact us, request a quote, or use our Site, we may collect:
- Your name, email address, phone number, and company name
- Project details, such as show name, booth size, budget, and timeline
- Files you send us, such as logos, artwork, or renderings
- Technical information, such as your IP address and how you use our Site, collected through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Respond to you and prepare quotes
- Plan, design, and deliver your project
- Send project updates, invoices, and related communications
- Send occasional marketing emails (you can opt out anytime)
- Improve our Site and understand how people use it
- Meet our legal, tax, and accounting obligations
3. Cookies & Online Advertising
Our Site uses cookies and similar tools, such as Google Analytics, Google Ads, and HubSpot, to understand site traffic and measure our marketing. Some of these tools may be considered “sharing” your information under California privacy law, even though we never sell your information for money. You can manage cookies through your browser settings, though some Site features may not work properly if you disable them.
4. Sharing Your Information
We don’t sell your personal information. We share it only with service providers who help us run our business — such as our email platform, CRM, hosting provider, and shipping or show-service partners — and only as needed to do our work. We don’t share your information with others for their own marketing purposes.
5. Your Privacy Choices
You can ask us to access, correct, or delete your personal information, or to limit how we use it, by emailing us at [email protected]. You can unsubscribe from marketing emails at any time using the link in the email.
6. California Privacy Rights
If you live in California, you have the right to know what personal information we collect, ask us to delete or correct it, opt out of any “sale or sharing” of it, and not be treated differently for using these rights. We do not sell personal information for money. Contact us at [email protected] to exercise these rights.
7. How Long We Keep Your Information
We keep your information as long as we need it to do business with you, maintain our records, and meet our legal or tax requirements.
8. Security
We use reasonable measures to protect your information, but no system is completely secure, and we can’t guarantee absolute protection.
9. Children’s Privacy
Our Site is intended for businesses and is not directed at children. We don’t knowingly collect information from anyone under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this document reflects the latest version.
11. Contact Us
- Methodex Inc.
- 5625 Firestone Blvd, Unit F14, South Gate, CA 90280, United States
- Phone: +1 (818) 660-0694
- Email: [email protected]
- Website: methodex.us